Db999 takes the privacy of your personal data extremely seriously. On this page, you'll find everything you need to know — what information we collect, how we use it, and what your rights are.
Various types of information are collected when you create an account and use services at db999. This information is used to enhance your experience and ensure a secure platform.
At registration, we collect your name, date of birth, mobile number, email address, and district of residence. National ID or passport details may also be required for age verification.
Your device model, operating system, IP address, and browser language settings are collected automatically. This information is used for security monitoring and fraud prevention.
When processing BDT (৳) transactions via bKash, Nagad, Rocket, or bank transfer, a portion of your mobile number or account details is stored. Full payment information is never saved on our servers — it is securely handled by third-party payment gateways.
Information such as which games you played, how long you spent on the platform, and which bonuses you used is recorded in logs. This data helps us deliver a personalised experience and relevant offers.
Db999 uses your information only for specific and legitimate purposes. We believe transparency is the foundation of trust, so each purpose is clearly outlined below.
We never sell your data to third parties. Limited information may be shared only with essential partners required to operate our services — such as payment gateways or technology providers — and they are equally bound by the same privacy standards.
Db999 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help the platform remember your preferences and session.
We use three types of cookies — first, Essential Cookies which are essential for login sessions and security; secondly, Functional Cookies which remembers language preferences and interface settings; and third, Analytics Cookies which helps us understand how the platform is used. We do not use third-party advertising cookies.
You can disable cookies through your browser settings, though doing so may affect the functionality of some services. In our mobile app, device identifiers are used in place of cookies and are protected in the same way.
Db999 uses industry-standard security technology to protect your data. All data transfers are secured via SSL encryption, meaning no third party can intercept information exchanged between your browser and our servers.
All data stored on our servers is encrypted and accessible only to authorised personnel for specific purposes. Our security team conducts regular system audits and takes immediate action upon detecting any unusual activity.
Even after your account is closed or deactivated, certain information may be retained for a specified period to meet applicable legal obligations. Once that period expires, the data is permanently deleted. Third-party payment providers — such as bKash or Nagad — manage your financial information in accordance with their own security policies, and we do not control their data retention practices.
Db999 believes every user should have full control over their own data. You may exercise the following rights at any time.
To exercise any of these rights, please contact our support team. We aim to respond to all requests within 30 business days of receipt.
Db999 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or through the platform. The date of the latest update will always be displayed at the top of this page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page once after any changes are made.
For any questions, concerns, or requests regarding your data or our Privacy Policy, please get in touch with us: privacy@db999.im — Our data protection team is available seven days a week from 9 AM to 11 PM. For more general enquiries, visit our FAQ Page See.
Your privacy is always protected at db999. Register now and experience Bangladesh's most trusted online entertainment platform.